GENTEQ 5SME398L 3/4 HP ECM Motor Repair
GENTEQ
Model: 5SME398L
ECM Motor Repair
3/4 HP 1 Phase 120/240 Volts 60/50 Hz
Generally speaking these ECM motors have a history of unhappy customers. We were approached by an HVAC contractor to investigate these motors because of the high failure rate even under warranty to find out what is causing the premature failures. Looked at 6 motors, 2 had bad electronics, and 4 had bad motors. Because we are a motor shop, we fixed the shorted windings to the way they should have been done originally..
The motor design and function on these motors are actually pretty good, they were just not assembled well.
Our services on these motors are to fix the winding problems, install new bearings, and replace the In Rush Current Protector, on the control board, that frequently fails due to the motor problems mentioned.
This accounts for about a 70% to 80% sucess rate with these motors. If a motor is beyond these repairs, we will let you know it is time to purchase a new replacement motor from Genteq. However if you do purchase a new motor, we recommend having Eurton reconnect, solder, and insulate it properly so you won't have problems with your new motor failing prematurely.
Please ship your motors to us when you can along with a copy of this webpage.