Terms & Conditions

For customers

These terms apply to repairs, rewinds and parts orders. Parts store purchases also follow the policies shown at checkout in the parts store.

Purchase order terms for suppliers

These terms apply to every purchase order Eurton Electric issues to vendors and suppliers.

1. Eurton Electric has final approval of products, procedures, processes and equipment.
2. All special processes required by the purchase order (PO) must be performed by qualified personnel.
3. Eurton Electric may review and approve the vendor’s Quality Management System (QMS). Standard QMS requirements:
   1. Vendors providing special processing must maintain a system for validating those processes.
   2. Customer-directed sources must follow the approved specifications and standards set and controlled by the customer.
   3. Suppliers approved through certification (such as ISO, AS9100, ISO 17025 or AS9120) must notify Eurton Electric of any change to that certification.
4. The vendor must maintain the correct identification and revision status of specifications, drawings, process requirements, inspection or verification instructions and other relevant technical data.
5. Eurton Electric may approve or specify designs, tests, inspection plans, verification, statistical techniques for product acceptance and any applicable critical items, including key characteristics.
6. Eurton Electric may set requirements for test specimens used for design approval, inspection or verification, investigation or auditing.
7. The vendor must:
   1. Notify Eurton Electric of nonconforming product.
   2. Obtain Eurton Electric’s approval before disposing of nonconforming product.
   3. Notify Eurton Electric of changes to product or process, changes of suppliers and changes of manufacturing facility location.
   4. Pass applicable requirements, including customer requirements, down to its supply chain.
8. Product must be supplied with at least 75% of its original shelf life remaining on the date of shipment.
9. The vendor must keep all records associated with the PO for seven (7) years, or longer if the contract requires it.
10. Eurton Electric, its customers and regulatory authorities have the right of access to the applicable areas of all facilities, at any level of the supply chain, involved in the order and to all applicable records.
11. Vendors providing calibration services must be ISO 17025 certified or equivalent. Calibration certificates must identify the standards used and be traceable to NIST (National Institute of Standards and Technology).
12. The seller must provide a proper Bill of Lading signed by the carrier, or other legally applicable documents transferring title of the goods to the purchaser on delivery, so all parties are protected in case of damage in transit. Costs resulting from improper packing are the seller’s responsibility.
13. Certification of the materials or processes performed must accompany the materials or parts received. Invoices are aged for payment from the date the certifications are received.
14. FAR clauses 52.246-2 and 52.203-7 apply.
15. Any dispute arising under a contract subject to these terms is governed by and interpreted under the laws of the State of California, USA.
16. Where applicable, the vendor must comply with the federal DPAS (Defense Priorities and Allocations System) priority rating shown on the PO: DX (highest national defense urgency) or DO (critical to national defense).
17. Export, import and ITAR compliance. Information the seller receives under a purchase contract may be subject to U.S. export laws and regulations. It may not be exported or re-exported to foreign persons, including those employed by, associated with or under contract to the seller or its lower-tier suppliers, without prior written consent and proper export license or exemption authority. If data is marked as export-controlled, the seller must indemnify and hold the buyer harmless against claims, liabilities and expenses resulting from the seller’s failure to comply with U.S. export laws.